Description:
Mac Dental is looking to hire a full-time scheduling coordinator to add to our all-star team! Our ideal candidate will add to the positive work culture our whole team is dedicated to upholding & provide exceptional care for our patients and our community.
Responsibilities:
- Contribute to and maintain the established work culture, care for patients by making them feel comfortable and heard, and be a genuinely good person.
- Oversee, manage, and make tactful decisions on how to maintain a healthy clinical schedule for the whole office.
- Manage and have oversite of all forms of patient communication.
- Be THE FACE of Mac Dental – you are the first team member our patients interact with. So, we are looking for a friendly person to welcome our patients.
- Ability to multitask and stay incredibly organized.
- Ability to laugh at jokes even if they aren’t that funny, whether told by patients or the Doctors!
Required education and skills:
- 2+ years of customer service experience
- Exceptional computer skills with Microsoft products (general computer skills that are better than the average 75-year-old)
- Desire to fine tune people skills + strategic communication skills
- A sweet treat recipe to share (and bring lol) that’s worthy of being on an amateur baking competition – bonus points if it has chocolate in it
- Friendly personality and a willingness to collaborate as a team player.
Our ideal candidate will also have the following:
- 2+ years experience in the dental industry
- Associates degree
- Experience with Eaglesoft and Revenuewell
- BLS certification
- Understanding of PPO network contracting
- Treatment planning experience
- Pickel ball skills to take down Dr. Bare and Dr. Mac at our next team pickle ball tournament.
Additional information:
- Clinic hours at Mac Dental are Monday – Thursday from 9:00am to 4:00pm and Fridays from 8:00am – 2:00pm. We believe that life is much more important than work so we work 6-7 clinic hours per day. This full-time position will be scheduled Monday – Friday but we can be flexible for the right candidate.
- We have dedicated department and team meetings so that we all are consistently working towards the same goal(s). We are dedicated to having a growth mindset so that we consistently improve ourselves.
- We love to have fun with one another. Whether it’s a catered lunch, joking off, or a fun team builder, we truly do care about our team. With that in mind, the leadership team and all team members fiercely protect our work culture by looking for qualities in individuals that would blend well with our vision and mission.